General Questions
1. What sizes of bed-sheets do you offer?
We offer bed-sheets in all standard sizes: Twin, Twin XL, Full, Queen, King, and California King. Be sure to check the size guide on each product page for exact dimensions.
2. What materials are your bed-sheets made of?
Our sheets are available in a variety of materials including 100% cotton, Egyptian cotton, bamboo, linen, microfiber, and blends. Each product page includes detailed material information.
3. How should I care for my bed-sheets?
Most of our sheets are machine washable. We recommend washing in cold water with like colors and tumble drying on low. Always check the care label on your specific product for best results.
4. Do your sheets have deep pockets?
Yes! Many of our fitted sheets are designed with deep pockets to fit mattresses up to 16 inches thick. Details are listed on the product page.
5. What is your return policy?
We offer hassle-free returns within 14 days of delivery for unused, unwashed items in their original packaging. See our Returns & Exchanges page for more information.
06. When will my order ship?chat support
Orders typically ship within 1–3 business days. You’ll receive a tracking number via email as soon as your order is on the way.
7. Do you ship internationally?
No, We only ship New Zealand wide.
8. Can I track my order?
Absolutely! As soon as your order ships, you’ll receive an email with a tracking link so you can monitor its progress.
9. Are your products eco-friendly?
We’re committed to sustainability. Many of our sheets are OEKO-TEX® certified, meaning they’re free from harmful chemicals. Check individual product pages for eco-certifications.
10. Do you offer discounts or promo codes?
Yes, we offer seasonal promotions and first-time buyer discounts. Sign up for our newsletter to stay updated on deals!
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Please contact us.